Shipping policy
Last updated: [11.10.2026 year]
Thank you for shopping at HypeHub. Here is how shipping works.
Where we ship
We ship to [list of countries, for example: Bulgaria and the European Union]. If your country is not available at checkout, please email us at hypehub.bg@gmail.com and we will tell you if we can help.
Order processing
Processing is included in the estimated total delivery time below. You will receive an email when your order has been dispatched.
Delivery times
Estimated delivery to Bulgaria is around 3 weeks from order confirmation, including processing and shipping.
This total delivery time is an estimate and starts from order confirmation, not dispatch. Delays can happen because of customs, weather, carrier problems or busy periods. They are not guaranteed delivery dates.
Shipping costs
Shipping costs are calculated at checkout based on your location and the items you order. [Optional: Orders over [amount] qualify for free shipping.]
Tracking
When your order ships, we will email you a tracking number and a link. Tracking may take a few days to show updates, especially for international parcels.
Multiple parcels
Your order may come from different warehouses, so items may arrive in separate parcels on different days. You will not be charged extra for this.
Customs, duties and taxes
Parcels sent from another country may be subject to customs duties, import taxes or handling fees, which are charged by your country’s customs office or carrier. [Choose one: These are included in the price at checkout. / These are the responsibility of the buyer and are not included in the price.]
Wrong address
Please check your delivery address carefully before you place your order. We are not responsible for parcels sent to an incorrect address that you gave us. If you notice a mistake, email us as soon as possible, and we will try to fix it before the order ships.
Lost, delayed or damaged parcels
- If your tracking has not changed for [10] business days, or your parcel has not arrived within [X] business days of the latest estimated delivery date, email us at hypehub.bg@gmail.com and we will investigate with the carrier.
- If your parcel arrives damaged, email us within 7 days of delivery with your order number and photos. We will send a replacement or refund you, as described in our Return & Refund Policy.
Undeliverable parcels
If a parcel is returned to us because of a wrong address, or because it was not collected, we will contact you. You may be charged the cost of sending it again, or we can refund the order minus the original shipping cost.
Contact us
HypeHub
Email: hypehub.bg@gmail.com